Phone system improvements are here. Heather can help you get answers faster and keep you connected.
Our favorite virtual assistant, Heather, is here and ready to assist you. Heather is now live to receive phone calls from our Contact Center, offering 24/7 support in addition to helping answer your questions via chat from our website and via online and mobile banking.
Heather serves as an extension to our awesome Contact Center Representatives who you know and trust, and who continue to be available to assist you, should you need them.
With Heather on as our newest Contact Center Representative, you can look forward to:
- 24/7 Account Access
- On-the-go Convenience
- Shorter wait times for call assistance
- Transactions including funds transfers, account balances, and review of your recent transactions
- Quick answers to common banking questions
- And more!
You can also get answers to frequently asked questions, such as:
- “How do I open a CD?”
- “What is Together CU’s routing number?”
- “How do I report fraud on my card?”
- “How do I apply for a loan?”
- “How do I add a travel notice to my account?”
We’re very excited to expand Heather’s role to help you with shorter wait times, quick answers to common questions and access when you need it, 24/7!
To learn more visit Togethercu.org/Heather. Thank you for your continued membership!
- Your Together Credit Union Team |
