Medical Records Clerk III

Hospice of Southern Illinois is a not-for-profit, free-standing, community-based hospice offering Southern Illinois and St. Louis Metro-East communities a range of services for people of all ages at the end of life. We have been providing compassionate care to terminally ill patients and their families in their home or a home-like setting since 1981. Since that time, we have continued our mission to enhance the quality of life for individuals and their loved ones touched by a terminal illness. Our reputation is a direct result of our desire to do more than what is required or expected. This can be seen in the passion and commitment of our employees and volunteers to provide excellent hospice care through all the services we provide. A career in hospice care at Hospice of Southern Illinois is a calling. Is it calling you? We are currently hiring for a Medical Records Clerk III position that work at our Administration Building in Belleville, IL.
 
Summary of the Medical Records Clerk III Position:

• Position Summary: The Medical Records Clerk III is responsible for diagnosis coding, coroner notification letters and assisting with Medicare/Medicaid insurance verification. 
• Full-Time Non-Exempt Position
• Pay: $21.41 Hourly
• 40 hours weekly, Monday- Friday 8:30 A.M.- 5:00 P.M.
• Will work at our Administration Building in Belleville, IL. This is not a remote position.
• Hospice of Southern Illinois is certified by the State of Illinois and is in compliance with the registration requirements of the Illinois Equal Pay Act.
• By applying, you are consenting to be contacted via phone call, text, or email regarding your application for this position.
• For further information about our company and to apply online, please visit www.hospice.org/careers .
• For any questions or concerns, please contact HR Generalist Jade Gutierrez at (618) 310-7129 or email jgutierrez@hospice.org  .
• EOE

1. Education
   1. Graduate of an accredited high school. 
   2. Associates degree and accreditation in Health Information Technology, preferred.

1. Experience

1. Two (2) years of office environment preferred.
2. Two (2) years of experience in Medical Records Department required. 
3. Diagnosis coding experience, preferred.

1. Other Qualifications

1. Accurate and neat with paperwork.
2. Basic computer knowledge preferred.
3. Good organizational skills.
4. Appropriate and refined manners with the telephone.
5. Work well with other members of the team.

1. Abstracts diagnoses from Suncoast Solution and assigns accurate ICD-10-CM code(s). 
2. Verifies Medicare/Medicaid benefits.  Saves verification data in the clinical record.  Enters Medicare pay sources and start dates in Suncoast Solutions.
3. Ability to correct wrong date of death in Medicare.
4. Ability to prepare and mail coroner letters.
5. Knowledgeable of requirements necessary to process requests for patient’s medical records. Prepares documents for release and logs all activities.
6. Ability to determine Medicare benefit periods and the necessity of a Face-to Face visit.  Alerts appropriate staff timely of this need.
7. Ability to provide diagnosis information in a timely manner for the Medicare Notice of Election Addendum related to non-covered items. 
8. Serve as backup for data entry of the clinical on-call schedule for the answering service.
9. Knowledgeable in Suncoast Solutions software.  Able to run reports including the Event Audit and the monthly Utilization Summary.
10. Knowledgeable in Microsoft Word and Excel software.
11. Knowledgeable in telephone system and call/message forwarding protocol.
12. Adaptability-Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and goals.
13. Attention to Detail - monitors and checks work.
14. Communication - effectively presents information in a clear and concise manner.
15. Planning and Organizing - uses systems to organize and keep track of information. Sets priorities with an appropriate sense of what is most important and plans with an appropriate and realistic sense of the time demand involved.
16. Listening - demonstrates the ability to understand and analyze what one is hearing in order to decide what to think and do in a response message.
17. Reliability - follows through on all projects, goals, and aspects of one’s job.
18. Problem Solving - demonstrates the ability to identify, design and contribute to the development of new ideas and approaches that will improve work processes and systems.
19. Teamwork - demonstrates the ability to work co-operatively with others in a team environment to establish, build and maintain positive work relationships and to ensure deadlines, goals and objectives are met.
20. Self and Social-awareness - demonstrates the ability to recognize one’s emotions and behaviors and their effects and impact on those around us.  The ability to be aware of the emotions that others are feeling and to show understanding towards others emotions.
21. Self-Management - demonstrates the ability to embrace change if the situation demands it, to manage stress, to choose a positive attitude and to take initiative.
22. Exemplifies Hospice of Southern Illinois core values in daily practices.
23. Accurate timesheet documentation.
24. Appropriately Manages Paid Time Off.
25. Other duties as assigned.

• Please visit www.hospice.org/careers  for insurance costs and additional information on benefits.
• Paid Time Off (PTO)

• Extended Illness Benefits (EIB)
• Blue Cross Blue Shield Healthcare Medical Insurance. Company pays 90% of the employee’s health insurance premiums and contributes 15% towards the health insurance premiums for spouses or children.
• Medical FSA for Traditional PPO Health Insurance Plans
• Dependent Care FSA
• HSAs for High Deductible Health Insurance Plans with an employer contribution
• Blue Cross Blue Shield Dental Insurance
• VSP Vision Insurance
• BCBS Basic Life and AD&D insurance (Paid for by the company)
• BCBS Voluntary Supplemental Life Insurance for the employee, spouse, or children
• BCBS Short-Term Disability
• BCBS Long-Term Disability (Paid for by the company)
• Tuition Reimbursement of $3,500 annually after one year of employment for approved courses.
• Student Loan Reimbursement of $2,500 annually after one year of employment
• 403(b) Retirement Plan with a company match up to 3% in 2025.
• Employee Assistance Program from Mine & Associates
• McKendree University 10% Tuition Discount
• SIUE 5% Tuition Discount
• Recruitment Referral Reward Program
• Discounts from select companies (auto, cellphone, etc.)
• Earn Burgundy Bucks which can be spent on items such as clothing and services in the Employee Portal.
• Wellness Reimbursement of $200 annually for gym memberships, marathons, and weight loss programs.